MEJA BIMBEL

Customer care in the Punt | four.5 / 5

November 27, 2025

If you are looking to have larger game models or more niche groups, sites including Impress Las vegas otherwise Highest 5 could be a better fit.

The working platform even offers a good range of service solutions compared to the the thing i usually see from the personal casinos. You’ve got real time talk, current email address, and also a telephone range-that is unusual inside space. I did not need to guarantee my personal account otherwise buy something in order to get let, that i appreciated, since certain opposition need you to purchase a bundle prior to being able to access the fresh new live chat.

The fresh new real time speak feature is definitely found in the latest part of the fresh new display screen, and though they begins with a great chatbot, it can a great employment off leading one of use articles otherwise escalating what you should a bona-fide individual when needed.

However, individual service actually available 24/seven, that has been a little hard. The help cluster was active throughout regular business hours to your weekdays, and when I did affect them, these were timely and you will professional.

I also appreciated the help content because these are not only quick FAQ blurbs-they walk you through common problems with screenshots and you will step-by-action tips. Additionally there is a devoted name range while having payment difficulties, and that adds some extra peace of mind whenever money’s inside.

How fast did I have a response?

We looked at the assistance system that have a real matter regarding my Sc redemption updates. We very first used the chatbot, and this https://northbetcasino.com/pt/ provided me with a broad article on redemption timeframes. That was beneficial, however, I still got a certain concern, and so i expected to talk to individuals. As it try throughout the business hours for the a monday, I happened to be associated with a real time broker in less than one or two moments.

The fresh agent is polite, affirmed you to my personal consult was in advances, and also provided me with a projected payment date. I didn’t be rushed otherwise brushed off-they certainly were in reality helpful, and that isn’t really something We neglect within this room.

Exactly what are other people saying regarding the Punt?

We have pulled a close look within just what pages have to state on the Punt. Because there’s no cellular application, a knowledgeable supply of public viewpoints I can get a hold of try into the Trustpilot.

Towards Trustpilot, Punt Personal Gambling establishment have an excellent twenty-three.8. That is a decent get, regardless if nearly for the quantity of competent personal casinos such Chumba and Casino.

Shortly after investigations Punt, I showed up away primarily amazed-however, there are some thing In my opinion might possibly be greatest. The video game assortment are massive, with more than 1,000 headings readily available. I attempted many techniques from NoLimitCity ports so you’re able to Yellow Tiger’s jackpots and you may receive a number of headings that were really fun to relax and play. The fresh sweepstakes local casino has also a substantial live agent section-We starred a few give of blackjack one to streamed without any lag.

Just what stood aside really in my experience is actually the new sleek layout. Even when there’s no cellular application, the website stacked very fast on my cell phone. The new internet browser product truly experienced easier than just also some software I’ve checked.

Once i registered, I’d 2 Sweeps Coins and you may 1,000 Coins free-of-charge. Which no-put extra out of Punt Personal Gambling enterprise try sufficient to start exploring the website instead expenses one thing.

That being said, maybe not that which you strike the age categories a little sluggish-certain types are just lumped to one another, so it’s more challenging discover particular games styles. Customer support are friendly as i had people on the cell phone, but they’re not offered 24/seven, and that is challenging when you have a pressing matter to solve.

I believe Punt deserves seeking, especially if you particularly range and you will clean framework. It isn’t prime, it is like a personal gambling establishment that’s in reality trying build good impact.